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Articles in Category: Business Strategy

Connecting With Your Customer: Finding Your Target Customer

You’re pretty good at what you do, right? That’s a big reason why you went into business. No reasonable person starts an accounting firm if they struggle with math or opens a computer repair shop if they don’t know the difference between CMOS and a C prompt. 

You need to do more than just be good at something to stay in business though. You have to let people know that you’re good at what you do, and more importantly, that you’re good for them. In our series on Connecting with Your Customer, we’ll look at a number of ways you can form a strong, authentic bond with potential customers. The first step, of course, is to find said customer. And not just any customer either. You want to find your target customer.

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Business Models: What to Consider When Restructuring Your Business

Change isn’t easy. After all, we’ve already got a lot invested in the status quo. Large scale change in a business means disrupting the very foundation we’ve relied upon. It means tough choices that will affect not just us, but our vendors, employees, stockholders, not to mention their families. It involves extensive, often emotionally laden discussions on what’s going well, what’s not going so well and what’s the best path forward. However to remain competitive a business must be nimble, and that means change whether we like it or not.

Business Models: What Will You Throw Away?

How long have you lived in your house? Did you just move in or have you spent many comfortable years under the same roof? If you’ve lived in the same place for a while you probably have noticed how your stuff seems to accumulate. That shelf full of knick-knacks fills up and there hasn’t been room in the garage for the car in some time. When we’re on the move, we often have to make choices about what to take and what to leave behind. Yes, we have some great memories with that trusty sofa, but there isn’t room in the moving van.

 

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Weekly Featured Resource - FuseDesk

Featured Resource this week -



FuseDesk helps you and your team WOW your customers with great service. Happy Customers stay with you longer, spend more, and spread the good word about your business.

FuseDesk was built for Your Business, Your Support Team, and Your Customers. With FuseDesk, it’s easy to get the key insights into how well your team is doing, delightful for the support team to use, and fast for customers to get care.

Check out others who we recommend - solid vendors and products that could benefit your business today.

Weekly Featured Resource - JoomFuse

Featured Resource this week -

JoomFuse has changed the rules of membership management. . . forever.

Joomla! + Infusionsoft = JoomFuse! JoomFuse integrates your Joomla! website with your Infusionsoft to content access and membership status, hands-free for you!

Manage infinite levels of paid (or free) membership using JoomFuse to integrate the automation of Infusionsoft with the power of Joomla. You control who gets access to what content... and when. JoomFuse manages access and action triggers for you, driven by Infusionsoft tags. No more duct-taping third-party software programs to try to get what you need to manage your membership (subscription) programs. Now you can sleep at night knowing it's taken care of for you.

Check out others who we recommend - solid vendors and products that could benefit your business today.

Marketing Automation is Your Holiday Gift to Yourself

In the comedy film Multiplicity, construction supervisor Doug Kinney wishes he could be in two places at once since the demands of his job are interfering with his family life. Thanks to Doctor Leeds, a scientist with a handy cloning machine, Kinney is able to make his wishes a reality. Of course, it wouldn’t be much of a comedy if things went according to plan, and Kinney soon finds himself with a lot more of himself than he bargained for.

Kinney isn’t alone in his desire to be everywhere at once. Running a business often stretches us more than we would like, especially when it comes to our marketing. One great way to keep that from happening is with marketing automation software.

You do have a membership site, right?

You do have a membership site, right?

You can’t really be telling me that you don’t have a membership site?

I’m here to tell you that you need one.

I don’t care what business you are in, whether it is online or bricks & mortar, whether you do coaching and consulting, whether you are in the professional services or food services, or maintenance services or whatever. Do not fall into the “But, my business is different!” trap.

Because it is not.

Here are just a few reasons to have a membership site:

Business Models: Tell the World Who You Are Now

You could be pardoned for not finding caterpillars particularly appealing. They’re ungainly, unshapely and sometimes downright hideous. However we also know from science class that many caterpillars will enter a cocoon and emerge as beautiful butterflies. It’s not hard to see how the analogy applies to a business coming out of a restructuring. Like the caterpillar, your business didn’t look particularly attractive. Otherwise you wouldn’t have gone through the painful process of reworking it from the ground up. You have emerged from your metaphorical cocoon and it’s time to spread your wings and show the world who you are now.

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Check out others who we recommend - solid vendors and products that could benefit your business today.

Business Models: What Will You Keep?

The world can be a tough place to make a living, as naturalist Charles Darwin aptly observed. The environment is always changing, and when it does species are faced with two very stark choices: adapt or perish. Of course, the same is true with businesses. A successful business will change with the times to remain relevant, while an unsuccessful one will eventually be consigned to the dustbin of history.

Does Your Business Model Need Updating?

With the craziness of the holiday season in full swing, you may not have given much thought to your business model. But now that Christmas and New Years’ are in the rear view mirror it might be time to take another look. In our upcoming series on business models, we’ll examine some basic questions about these valuable tools, including whether it’s time to give them a fresh coat of paint or remodel them entirely.

Are You Ready for 2020?

After a long string of holidays, starting with Labor Day and culminating in New Years’ Eve, 2020 is finally here. You might be forgiven for wondering where all the flying cars and outer space colonies got to. The year 2020 won’t turn out like many prognosticators thought, but it’s still a new year with plenty of wonderful possibilities. While you won’t be preparing to buy that flying car any time soon, there are some other preparations you can make for the coming year.